Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. T
| 매출총이익률 가격 결정력·차별화 | A+ | 84.97% | 섹터 49.81% | ▲ 5Y대비 +3% |
| 순이익률 최종 수익성 | A | 20.69% | 섹터 6.00% | |
| 자기자본이익률(ROE) 자본 효율·경쟁우위 | A- | 17.32% | 섹터 7.42% | |
| 투하자본이익률(ROTC) 해자의 핵심 지표 | C | 0.90% | 섹터 4.64% | |
| 총자산이익률(ROA) 자산 효율 | A- | 11.23% | 섹터 3.27% | |
| 레버드 FCF 마진 현금 창출력 | A | 30.27% | 섹터 10.66% | ▲ 5Y대비 +16% |
| 자산회전율 자산 활용도 | C | 0.55x | 섹터 0.63x | ▲ 5Y대비 +18% |
| 지표 | 등급 | 종목 | 섹터중앙 | 섹터대비 |
|---|---|---|---|---|
| P/E Non-GAAP (TTM) | B | 17.31 | 25.95 | -33% |
| P/E Non-GAAP (FWD) | B | 16.36 | 24.48 | -33% |
| P/E GAAP (TTM) | A- | 16.27 | 35.23 | -54% |
| P/E GAAP (FWD) | D- | 162.89 | 33.12 | +392% |
| PEG GAAP (TTM) | - | NM | 0.88 | - |
| PEG Non-GAAP (FWD) | A | 0.55 | 1.38 | -60% |
| EV / Sales (TTM) | B | 2.39 | 3.71 | -36% |
| EV / Sales (FWD) | B | 2.17 | 3.39 | -36% |
| EV / EBITDA (TTM) | D | 60.10 | 19.90 | +202% |
| EV / EBITDA (FWD) | B+ | 8.93 | 14.72 | -39% |
| EV / EBIT (TTM) | D- | 133.79 | 27.51 | +386% |
| EV / EBIT (FWD) | A- | 9.87 | 19.35 | -49% |
| Price / Sales (TTM) | C+ | 3.36 | 3.64 | -8% |
| Price / Sales (FWD) | C+ | 2.94 | 3.32 | -11% |
| Price / Book (TTM) | B | 2.79 | 4.24 | -34% |
| Price / Book (FWD) | B+ | 2.44 | 4.87 | -50% |
| Price / Cash Flow (TTM) | B+ | 11.44 | 18.87 | -39% |
| Price / Cash Flow (FWD) | - | - | 18.88 | - |
| Dividend Yield (TTM) | - | - | 1.13% | - |
| 지표 | 등급 | 종목 | 섹터중앙 | 섹터대비 |
|---|---|---|---|---|
| Revenue Growth (YoY) | B- | 15.92% | 11.49% | +39% |
| Revenue Growth (FWD) | B- | 15.10% | 11.76% | +28% |
| EBITDA Growth (YoY) | - | NM | 14.98% | - |
| EBITDA Growth (FWD) | A- | 35.15% | 18.14% | +94% |
| EBIT Growth (YoY) | - | NM | 17.23% | - |
| EBIT Growth (FWD) | B+ | 37.90% | 20.68% | +83% |
| EPS Diluted Growth (YoY) | - | NM | 17.34% | - |
| EPS Diluted Growth (FWD) | B | 22.93% | 17.02% | +35% |
| EPS GAAP Growth (YoY) | - | NM | 13.34% | - |
| EPS GAAP Growth (FWD) | - | NM | 17.45% | - |
| EPS FWD Long Term Growth (3-5Y CAGR) | B+ | 30.00% | 18.65% | +61% |
| Levered FCF Growth (YoY) | B | 22.83% | 8.25% | +177% |
| Free Cash Flow Per Share Growth Rate (FWD) | B | 26.85% | 16.80% | +60% |
| Operating Cash Flow Growth (YoY) | B+ | 38.64% | 15.57% | +148% |
| Operating Cash Flow Growth (FWD) | B | 27.34% | 17.01% | +61% |
| ROE Growth (YoY) | - | NM | 3.35% | - |
| ROE Growth (FWD) | B | 13.63% | 5.57% | +145% |
| Working Capital Growth (YoY) | D- | -37.80% | 8.03% | - |
| CAPEX Growth (YoY) | D+ | -14.68% | 13.89% | - |
| Dividend Per Share Growth (FWD) | - | NM | 5.94% | - |
| 1 Year Dividend Growth Rate (TTM) | - | - | 4.77% | - |
| 지표 | 등급 | 종목 | 섹터중앙 | 섹터대비 |
|---|---|---|---|---|
| Gross Profit Margin (TTM) | A+ | 84.97% | 49.81% | +71% |
| EBIT Margin (TTM) | C- | 1.79% | 7.54% | -76% |
| EBITDA Margin (TTM) | C- | 3.98% | 12.01% | -67% |
| Net Income Margin (TTM) | A | 20.69% | 6.00% | +245% |
| Levered FCF Margin (TTM) | A | 30.27% | 10.66% | +184% |
| Return on Common Equity (TTM) | A- | 17.32% | 7.42% | +134% |
| Return on Total Capital (TTM) | C | 0.90% | 4.64% | -81% |
| Return on Total Assets (TTM) | A- | 11.23% | 3.27% | +244% |
| CAPEX / Sales (TTM) | D+ | 0.95% | 2.34% | -59% |
| Asset Turnover Ratio (TTM) | C | 0.55x | 0.63x | -12% |
| Cash From Operations (TTM) | B | 246.79M | 150.15M | +64% |
| Cash Per Share (TTM) | C+ | 1.97 | 2.36 | -17% |
| Net Income Per Employee (TTM) | B+ | 40.05K | 13.63K | +194% |
| 지표 | 등급 | 종목 | 섹터중앙 | 섹터대비 |
|---|---|---|---|---|
| 3M Price Performance | B- | 29.73% | 23.66% | +26% |
| 6M Price Performance | C- | -17.39% | 6.21% | - |
| 9M Price Performance | C | -17.39% | -2.11% | - |
| 1Y Price Performance | D+ | -31.11% | 12.86% | - |